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Privacy Policy

Privacy Policy & Legal Disclaimer

Dew Aesthetics & Wellness, LLC (“Dew,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, appointment requests, advertising platforms, and other digital services. This Privacy Policy applies to information collected through our website and digital marketing activities. Protected health information (“PHI”) collected in connection with healthcare services may also be governed by our Notice of Privacy Practices and applicable healthcare privacy laws, including HIPAA​

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Telephone number

  • Contact preferences

  • Appointment or consultation requests

  • Services or treatments you are interested in

  • Information submitted through website forms, online booking systems, Facebook or Instagram lead forms, or other digital forms

  • Communications you send to us by text message, email, website chat, social media, or other methods

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages visited, and interactions with our website.

How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests

  • Contact you regarding services or treatments you have expressed interest in

  • Schedule and manage appointments

  • Send appointment confirmations, reminders, and follow-up communications

  • Provide customer service

  • Communicate with prospective and existing patients

  • Send information about our services, promotions, events, or offers where permitted by law

  • Improve our website, services, advertising, and customer experience

  • Measure the effectiveness of advertising campaigns

  • Maintain security and prevent fraud or misuse

  • Comply with applicable legal and regulatory requirements

Facebook, Instagram & Online Advertising

We may advertise through third-party platforms such as Facebook and Instagram, including through Meta lead advertisements.

When you voluntarily submit information through a lead form on Facebook, Instagram, or another advertising platform, the information you provide may be transmitted to Dew and to service providers we use to respond to your inquiry, manage leads, communicate with you, and schedule appointments.

We may also use advertising and analytics technologies, including cookies, pixels, tags, and similar technologies, to understand how visitors interact with our website, measure advertising performance, and improve our marketing.

Third-party platforms may collect and process information according to their own privacy policies and terms.

Service Providers

We may use third-party companies and technology providers to help operate our business and provide services on our behalf. These may include providers of:

  • Website hosting

  • Online scheduling and appointment management

  • Customer relationship management

  • Business messaging and communications

  • Email and SMS communications

  • Payment processing

  • Advertising and analytics

  • Information technology and security

For example, Dew may use Podium and similar technology providers to manage inquiries, communicate with prospective or existing patients, and facilitate appointment scheduling.

We may disclose personal information to these service providers as reasonably necessary for them to perform services on our behalf.

We do not sell your personal information to third parties for monetary compensation.

Text Messages & SMS Communications

If you provide your mobile telephone number to Dew, we may use it to communicate with you regarding an inquiry you initiated, appointment scheduling, appointment reminders, treatment follow-up, customer service, or other communications related to your relationship with Dew.

Where required, we will obtain appropriate consent before sending marketing or promotional text messages.

You may opt out of promotional text messages at any time by replying STOP. You may receive a confirmation of your opt-out request. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Dew.

The FCC recognizes reply texts such as STOP as a method of revoking consent to future texts.

Email Communications

We may use your email address to respond to inquiries, provide appointment or service-related information, and, where permitted, send information about Dew services, promotions, or events.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications.

Commercial email is subject to CAN-SPAM requirements, including providing recipients a way to opt out of future marketing emails.

Cookies & Tracking Technologies

Our website and third-party service providers may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate and improve our website

  • Understand website traffic and visitor behavior

  • Measure advertising performance

  • Determine how visitors interact with our advertisements and website

  • Improve the relevance and effectiveness of our marketing

Your browser may allow you to limit or disable certain cookies. Disabling cookies may affect some website functionality.

Health Information

Information you provide while expressing interest in a service does not necessarily constitute a complete medical record.

If you become a patient of Dew or provide information in connection with healthcare services, certain information may constitute protected health information and may be subject to additional protections under applicable law and our Notice of Privacy Practices.

Please do not use social media lead forms or general website contact forms to submit sensitive medical information, emergency information, or detailed medical histories unless specifically requested through an appropriate secure system.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and digital advertising are not intended to collect personal information directly from children under 13 without appropriate parental or legal guardian involvement.

Your Choices

Depending on the nature of your relationship with Dew and applicable law, you may contact us to:

  • Ask questions about information we maintain about you

  • Update or correct your contact information

  • Request that we stop certain marketing communications

  • Opt out of promotional text messages

  • Unsubscribe from marketing emails

Rights relating specifically to medical records and protected health information are described separately in our Notice of Privacy Practices.

Third-Party Websites

Our website may contain links to third-party websites or services. Dew is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

The current version will be posted on our website with its applicable effective date.

Contact Us

Questions about this Privacy Policy may be directed to:

Dew Aesthetics & Wellness, LLC
5900 Nieman Rd, Suite 300
Shawnee, KS 66203
Phone: 913-368-9246
Email: marisa@dewkc.com

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